Text Messaging

With our platform, you can create and schedule custom text messages that are geared towards generating more auction revenue.

We have pre-configured the five most impactful custom text messages to make your event a success.

Please see the steps below to create, schedule and send text messages through your Auction Dashboard.

 

SCHEDULING AND SENDING TEXT MESSAGES

Step 1) From your Auction Dashboard, click on Auction Options > Text Messages.

Please note: You will need to import your attendees prior to sending the "Auction starting soon" text message. In order to import your attendees, please visit Live Event Options > Attendees > Import XLS file > then select the attendee file and click "Import."

We do have an attendee sample file which has been created for importing your attendees in bulk. You can downloaded this file here.

All other messages can be scheduled with or without attendee information pre-loaded as the platform will pull your existing bidder/attendee data from your auction. 

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Step 2) If you would like to create you own complete custom text message, please click on Scheduled Message List > Create Message.

You will have the option to decide if you would like to send your message to all bidders, all attendees, a specific bidder or a specific attendee. You will then be able to specify the time and date the message will be sent to the recipient/s.

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HOW DO I RECEIVE A TEXT MESSAGE KEYWORD?

You can choose to add on a text message keyword for singular use for a fee $97 or reserve the word for the calendar year for $197.

Keywords are often chosen on an annual basis for organizations that wish to hold multiple auctions using the same keyword to expedite bidder registration or for text to give campaigns.

Please contact our office for additional information at support@charityauctionstoday.com or 630.861.0922. Please note, keyword choice is subject to availability and all keywords require 48 hours to prepare.

Once a keyword is active, your guests can text that keyword to 88793 and they will receive either a text message to register a bidder account or an opportunity to donate depending on your settings.

 

CAN I OPT OUT OF RECEIVING TEXT MESSAGES?

If you do not wish to have text messages after the initial setup of your bidder account, you may opt out anytime. This can be done two ways:

  1. When you receive your first text message, you can reply to the text message with the word "STOP" to opt-out of receiving text message notifications. You can reply "START" if you later decide you would like to receive text notifications. Please note, if you text "STOP" you will not receive outbid notifications via text message.
  2. Visit your Bidder Profile by going to your Account > Profile > select No for outbid text notifications.

 

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