Knowledge base

• Getting Started

  Getting Started

  • What do I need in order to sign up?
  • Do I need to sign a contract?
  • Can you explain how the commission fees work?
  • List of Online Auction Features
  • List of Live Auction Management Features
  • Connect a payment processor to my auction

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  Partners & Integration

  • Classy + CharityAuctionsToday Integration
  • Kindful + CharityAuctionsToday Integration
  • Constant Contact + CharityAuctionsToday Integration

• Auction Setup

  Auction Setup

  • Upgrade from a Free Plan to the Paid Plan
  • Change or edit auction start and end times
  • Adding auction items
  • Upload my auction items in bulk
  • Edit my Items in Bulk
  • Setting up the Paddle Raise feature

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  Auction Page Design

  • Auction Page Design Tips
  • Change the background color on auction page
  • Sample Auction Descriptions
  • Add/remove Page Features
  • Display sponsor logos on the auction page
  • Show or remove the Total amount raised on my page

  See all 12 articles

• Auction Closeout

  Auction Closeout

  • Manual Closeout or Auto Closeout
  • Collecting payments from my auction
  • End of auction reports
  • Cancel/refund a ticket purchase
  • Item pick up and Shipping
  • Charging Credit Cards on file for winning invoices

  See all 8 articles

  Invoice Management

  • Edit an invoice
  • Issue a refund
  • Delete an invoice
  • Send a copy of an invoice
  • Update status of an Unpaid invoice
  • Changing when invoices are sent to bidders

• Bidding FAQs

  Bidding FAQs

  • I want to register a bidder account
  • I want to see what items I’m currently winning
  • Paying for items I won
  • I have a question about an item
  • Cancel or remove a bid
  • Update or remove my Auto Bid

  See all 13 articles

• Guides

  Guides

  • What is the difference between Auto and Manual Closeout?
  • How can guests get registered for my auction?
  • Setting up Ticket sales
  • How to Use Point of Sale Listing Type for my Auction
  • Live Mobile Auction Registration Kiosk Setup
  • What Features can I use during my Live Event?